Pravilnik o pošiljkah
We offer free shipping on all orders, regardless of the order value. Our goal is to deliver your order safely and within the expected timeframe.
Shipping Method
- Standard shipping takes 10–25 business days from the date your order is dispatched.
- We ship parcels via reliable international shipping services to ensure the safety and trackability of your package.
- You will receive a parcel tracking number via email immediately after your order is dispatched.
International Shipping
- We offer international shipping to selected countries.
- Shipping times may vary depending on the recipient's country and any potential customs procedures.
- The customer is responsible for any potential import duties, customs fees and taxes that may be charged by the recipient's country.
Return Period
- We accept returns within 30 days of the order receipt date.
- The item must be unused, in its original packaging and with all original tags attached.
- The customer bears the return shipping costs, unless the received item is damaged or incorrect.
Important Notices
- We are not liable for shipping delays caused by unforeseen circumstances (e.g., customs delays, carrier strikes, weather conditions).
- Please check the condition of your package upon receipt and notify us immediately if you notice any damage.
For any questions related to shipping, you can contact us at:
Kontakt@mojdres.si